Frequently Asked Questions

What is ASUSeatFinder.com?

ASUSeatFinder.com is a free service which allows students to receive a text message or email alert when a seat opens up in an ASU course.

How much does it cost?

This service is completely free.

But how can it really be free?

Like you, I'm an ASU student who has felt the pain of needing to register for a full course. After checking the course catalog day after day just to enroll, I decided that it would be much easier to have a computer program do the work for me. So I created this website. Since the site is relatively inexpensive to maintain, I'm providing the service free to anyone who needs to use it!

Does it really work?

Yes! Getting into your class is just a matter of persistence. Since the site checks the course catalog frequently, we have a very high success rate for students finding seats in their classes. Most users are notified of an open seat within a week of tracking the course.

How can I get started tracking a class?

1.	Register for a free ASUSeatFinder.com account. During registration you can choose to provide your phone number in order to recieve text alerts or email to receive email alerts. (Or both!)
2.	After signing up you'll be brought to your Classes Dashboard. Here you will find all courses which you are actively tracking.
3.	To track a class, click on the "Track New Class" tab at the top of the page and enter the information for the course you want to track. You can track classes either by specifying their class number (a 5 digit number, also known as a "line number") or subject/number (such as CSE101, MAT300, etc). After successfully adding a class you'll be redirected to your Dashboard, which will now include your newly tracked course.
4.	Sit back and relax. When a seat opens up (i.e. when someone else drops the class) you will be sent a notification by email, text message, or both!
5.	Didn't get into the class even though you got a notification? Just login and click "Re-Track".

How can I change my notification settings?

Simply click the Profile button at the top right of your screen, and check the appropriate box under Notifications.

My phone takes a long time to receive your texts/can't receive your texts. Why?

The problem: Some users have told us that they receive our text message alerts slowly (with about a 15 minute delay) or that they can't receive our alerts at all. Basically, our website uses a method of texting your phone that is free. We do this so that users can join the site and use it 100% free of charge. As with most things that are free, however, there are downsides. In this case, the way that we text users for free requires us to go through the phone carriers directly. Since we send out hundreds of class alerts every day, some phone carriers label our messages as Spam. And, sadly there's not much we can do about this. Some users get lucky and some don't. We're working on putting a "Send me a test alert" button on your profile page so you can see how well the messages work for you. It should be available soon.

The solution? We are going to provide an optional paid method for text message alerts which will 100% guarantee that you instantly receive all of our alerts. We're working on setting this up now. We estimate that it will probably be something very cheap... a couple dollars at the most, or possibly as cheap as a few cents, depending on how many alerts you need to receive.

This feature is currently "in the works". If you think you would be interested, please shoot us a message to let us know that you want it. The more requests we receive for it, the faster we'll get it working!!

What if multiple students sign up to be alerted for the same class?

If multiple students sign up for the same class section, everyone will be notified of an open seat simultaneously. What happens beyond that is out of our hands! Survival of the fastest?

Thank you so much for getting me into my class!! How can I ever repay you?

Share the love. Like us on Facebook (with the button at the top of the page) or tell a couple of friends about the site!

Please also consider donating to the site! Being the poor college student that I am, I occasionally find myself choosing between food and servers in order to keep providing this web service to ASU students for free. 100% of your donation will go towards keeping the site running steady and reliably, and will be appreciated by the thousands of students who can use the site for free every semester!